Your view matters
We look for ways to improve our products and service. If you have a suggestion, please tell us.
You have a complaint
Discuss it with a member of staff or with the pharmacist. We take a complaint seriously and work with you to resolve it. If we cannot, Apotheek.nl explains what you can do next.
Questions about a bill
Questions or complaints about the invoice go to your health insurer. The contact details are on the invoice or your policy.